Shipping Policy
Shipping Policy
Welcome to PetBedDream! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for detailed information about our shipping practices and procedures.
1. Shipping Methods and Rates
We offer a variety of shipping options to ensure that your order arrives as quickly and affordably as possible. The available shipping methods and rates are calculated at checkout based on your location and order size. Options may include:
- Standard Shipping: Typically delivers within 5-7 business days.
- Expedited Shipping: Typically delivers within 2-4 business days.
- Overnight Shipping: Typically delivers the next business day (available for select locations).
2. Order Processing Time
Orders are processed within 1-2 business days from the time they are placed. Orders are not processed on weekends or holidays. You will receive a confirmation email once your order is processed and on its way to you.
3. Shipping Timeframes
Shipping timeframes are estimates and can vary depending on your location, the shipping method selected, and any unforeseen delays. While we strive to meet these estimates, we cannot guarantee exact delivery dates.
4. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. You will see the shipping cost at checkout before you complete your purchase. We occasionally offer free shipping promotions, which will be applied automatically at checkout when applicable.
5. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress online. If you have any issues tracking your package, please contact our customer service team for assistance.
6. Shipping Issues and Delays
While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier issues. If you experience any issues with your shipment or if your package appears to be lost or damaged, please contact our customer service team, and we will assist you in resolving the issue.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for orders that are delayed or misdelivered due to incorrect or incomplete address information. If you realize there is an error with your address after placing your order, please contact us as soon as possible to make any necessary changes.
8. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to our customer service team:
- Email: chanisornsangmanee@gmail.com
- Phone: 0610909222
Thank you for shopping with PetBedDream! We appreciate your business and look forward to serving you.